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This section is where parents and carers can find information about other agencies and support networks. If you are a parent or carer and require any other information, please contact school. 

Supporting children worried about terrorism

Our tips and advice can help parents

Police have issued new guidance to young people about what to do in the event of a terror attack. If you're concerned about how a child is feeling following recent attacks or would like advice on how to talk to your children about terrorism, you can call the NSPCC helpline on 0808 800 5000.

Talking about terrorism: tips for parents

Children are exposed to news in many ways, and what they see can worry them. Our advice can help you have a conversation with your child:

  • listen carefully to a child’s fears and worries
  • offer reassurance and comfort
  • avoid complicated and worrying explanations that could be frightening and confusing
  • help them find advice and support to understand distressing events and feelings
  • children can always contact Childline free and confidentially on the phone and online.

It’s also important to address bullying and abuse following the terrorist attacks.

Some children may feel targeted because of their faith or appearance:

Look for signs of bullying, and make sure that they know they can talk with you about it. Often children might feel scared or embarrassed, so reassure them it's not their fault that this is happening, and that they can always talk to you or another adult they trust. Alert your child’s school so that they can be aware of the issue.

Dealing with offensive or unkind comments about a child’s faith or background:

If you think this is happening, it’s important to intervene. Calmly explain that comments like this are not acceptable. Your child should also understand that someone’s beliefs do not make them a terrorist. Explain that most people are as scared and hurt by the attacks as your child is. You could ask them how they think the other child felt, or ask them how they felt when someone said something unkind to them. Explain what you will do next, such as telling your child's school, and what you expect them to do.

Self-Help Website from Barnardo's: Boss

Designed by young people, for young people, BOSS is a Barnardo's website which is free, safe and confidential.

Parent/carers and professionals are welcome to contact the provider when looking to support a young person's emotional needs.

This great website offers lots of different services that all designed to support the emotional health and wellbeing of young people aged 11-19 years and living in St Helens.


Listen 4 Change: Parent Carer Forums

Listen 4 Change have come together with parents to organise and hold Parent Participation Forums.

The Listen 4 Change website states that, "The forums are now well established in St Helens and there are a number of parent carers who attend both the evening and daytime parent forums on a regular basis.  The forums are for those parents who have a child with a disability or additional needs. It provides an opportunity for Parents to come along and meet other Parents Carers in a similar situation, to speak to Professionals in order that they gain more information and be involved in shaping services in St Helens."

The Forums give parents an important voice and a great chance to positively influence how local services support and meet the needs of children and young people with SEND.

You can find out more on their website here.

“It’ll Cost You!” - Alcohol Underage Sales Crackdown

Community Safety Partners in St Helens have a new campaign running to target ‘proxy sales’ of alcohol (adults buying alcohol for young people).

The 'It'll Cost You' campaign aims to raise awareness of this issue amongst young people, retailers and adults. During Spring 2017, agencies across St Helens will be targeting adults who buy alcohol for under 18's, and the retailers who knowingly sell it to them.

Proxy Sales are illegal. Shop retailers who sell alcohol to adults, suspecting that they will then pass it on to young people, could end up with an unlimited fine or a custodial sentence. There are also potential fines of up to £5000 for adults purchasing alcohol to pass on to young people.

Alcohol use in under 18s can carry another type of cost, in terms of becoming involved in crime and anti-social behaviour, hospital admissions, accidents, injuries and risk taking behaviour.

Merseyside Police and Trading Standards will be tackling proxy sales by targeting licenced premises across the Borough and to use various strategies and tools to support retailers and raise awareness of this important issue.

You can find out more on the Safer St Helens website.


Calling all parents/carers – Free learning opportunity from Citizen Maths!

Try a new way of learning about everyday maths - it's free

Citizen Maths is a free online maths course. It helps you learn maths in a new way. Instead of abstract routines, the course uses practical problems to help you grasp some “powerful ideas” in maths. You can then apply these in work and in life.

Citizen Maths is for people who want to improve their grasp of maths, and become more confident in using maths at work and in life. Maybe you’ve passed maths exams at school but still find it hard to apply what you know to the types of everyday maths problem you need to solve now. Problems like using spreadsheets, judging amounts or assessing odds.

What you'll learn

The course covers five ideas: Proportion, Uncertainty, Representation, Pattern and Measurement

Each takes between five and 10 hours to complete. You can spread this over a few weeks or a few days. The course makes you feel you are in a one-to-one with a helpful and skilled teacher. It does this using short video lessons — many learners really like these. It also uses demos and online apps. The apps help you to try ideas out.

The course is at 'Level 2' — the level that a 16-year-old school leaver is expected to achieve in maths and is based on solving the kinds of problems that come up at work and in life. And it is free. All you need is access to a computer, the internet and a basic grasp of maths.

Is it right for me?

If you are still unsure about whether Citizen Maths is right for you, then the website has a nine-point check-list to help you determine whether it is the right maths course for you to pursue. Visit for more information.


St Helens Missing and Child Sexual Exploitation Service

Catch22 works alongside young people, their families and the police to find out what has caused them to run away and prevent them from running away again in the future.

The service works with young people under 18-years-old across St Helens who are missing from home or care or who are experiencing or at risk of child sexual exploitation.

Every three minutes a child runs away from home or care; they could be forced out by their parents or carers, fleeing conflict or abuse in the home.

Download their leaflet for parents and carers.


Online course for Parents - Communicating with children about Selfharm

Thousands of children and young people in the UK are thought to be impacted by self-harm each year.

Spotting the signs can be difficult, and approaching the subject with your children can be an uncomfortable experience.

As it is thought at most parents feel uncomfortable discussing self-harm with their children, Selfharm UK have worked with Virtual College to create an online course to help parents speak to their children about self harm with confidence. You can find more information at


St Helens Youth Service

Please view the attached flyer from St Helens Youth Service which offers a range of evening activities for all ages - Junior Youth Club, Free Swimming Sessions and 818 Club (15 to 25 year olds). For the full range of actitives offered for young people please also visit the website link below.

St Helens Youth Service Flyer

St Helens Safer Communities Team

As you may have heard, St.Helens Council’s Safer Communities Team, along with partner agencies: Merseyside Police, Merseyside Fire & Rescue Service & Registered Social Landlords, are working together this month as part of an annual clampdown on anti-social behaviour.

With the nights starting to stay lighter for longer, residents should be able to enjoy their evenings - whether it be by going out for a stroll in our parks and open spaces, or by sitting out in their own back garden – without it being ruined by inconsiderable people carrying out anti-social behaviour so St. Helen's Council want to encourage the public to be #Ready2Report the following types of nuisance behaviour:

As well as stepping up Police patrols to hot-spot problem areas in St.Helens, partners have been running community cleaning/skip days & awareness days as well as running a drive to tackle underage drinking with the ACE pledge for parents to sign and proxy sales campaign targeting underage alcohol sales with the Trading Standards Department.

For more information please visit the weblink below:-

Family Lives Helpline

Free confidential helpline for advice, information and support on any aspect of parenting and family life. Please see the flyer below:

Family Lives Helpline

For more information please visit the weblink below:-


St. Helens Council Youth Service

Grange Valley Youth Centre every Wednesday offers young people with special educational needs and/or a disability an 818 Youth Service. Please see the attached flyer for details. 

St Helens Council Youth Service 818 Flyer

Mind St Helens


A voluntary organisation working with people living in the Borough, who are aged 18+
and who experience distress or isolation because of mental health difficulties. Please see the attached leafelt for more information or visit their website


Files to Download

Penkford School. Wharf Road, Newton-le-Willows, Merseyside WA12 9XZ

Tel: 01744 678745 | Fax: 01744 678748 | Email: